Returns & Exchanges
Rudsak offers a seamless return process for all unworn and unwashed merchandise within 30 days of the original purchase date, provided all original tags and security seals remain intact. We are committed to ensuring your luxury outerwear and accessories meet our highest standards of quality and craftsmanship.
Initiate Your Request
Visit our online Returns Portal and enter your order number and postal code to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all luxury hardware is protected and the pre-paid shipping label is clearly attached to the exterior.
Ship the Item
Drop off your package at any authorized carrier location or schedule a pickup to have your return sent back to our distribution center for inspection.
Receive Your Refund
Once our quality assurance team verifies the condition of the returned goods, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing